Ask a Blackboard Question

Students with Blackboard questions can contact the Division of IT Service Desk at 815-753-8100 or email for assistance.

If you have a question related to teaching with Blackboard at NIU, please check the Blackboard Frequently Asked Questions (FAQ). If you are a faculty, teaching staff or TA at NIU and cannot find the answer to your question, please submit your question in the form below or call 815-753-0595 during normal business hours Monday through Friday to be directed to the appropriate support staff member.

Please use this form only for asking questions related to teaching with Blackboard at NIU.

You may also find one of our upcoming Blackboard workshops to be very helpful.

Blackboard Question Submission Form

For technical issues related to login problems, course accounts, student enrollment, security and other problems, please call 815-753-8100 or email to contact the IT Service Desk.

Only questions from NIU faculty, teaching staff, and TAs will be responded to within 2 working days by CITL staff. Some questions may be forwarded to IT Service Desk staff for assistance. For technical issues, please contact the IT Service Desk at 815-753-8100 or

Login to Blackboard

Get Help

Technical Support and Student Help

Division of IT Service Desk


Teaching Support and Faculty Help

Center for Innovative Teaching and Learning


Back to top